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to providing dedicated, world-class customer care for you, the faculty
members and instructional designers who adopt e-Packs, as well as
for students who have questions about how to access e-Packs in their
online courses.
Contact Client Support
Instructors with questions about acquiring or using an e-Pack are
eligible for e-mail or toll-free phone support. Contact us to receive
excellent customer care from representatives with years of expertise
in using and supporting our digital content solutions.
Contact Content Alliances
If you have a question about the content of a specific e-Pack, purchasing
a block of access codes for your bookstore, requesting a test Access
Code to simulate student access, authoring an e-Pack, or contacting
the publisher of an e-Pack, please contact the Content Alliances
Team by completing a
brief information request form.
Resources for Students using Access Codes
Do your students need help finding or using Access Codes for your
online course? Visit our Student
Access Code Help Center for usage guides, troubleshooting, and
technical support.
Customer Comments
Visit our Digital
Content - Customer Comments page to see what faculty and administrators
have to say about their experiences with support for Blackboard's digital
content solutions.
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