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Digital Content
Customer Care

Blackboard and our publishing partners are committed to providing dedicated, world-class customer care for you, the faculty members and instructional designers who adopt e-Packs, as well as for students who have questions about how to access e-Packs in their online courses.

Contact Client Support
Instructors with questions about acquiring or using an e-Pack are eligible for e-mail or toll-free phone support. Contact us to receive excellent customer care from representatives with years of expertise in using and supporting our digital content solutions.

Contact Content Alliances
If you have a question about the content of a specific e-Pack, purchasing a block of access codes for your bookstore, requesting a test Access Code to simulate student access, authoring an e-Pack, or contacting the publisher of an e-Pack, please contact the Content Alliances Team by completing a brief information request form.

Resources for Students using Access Codes
Do your students need help finding or using Access Codes for your online course? Visit our Student Access Code Help Center for usage guides, troubleshooting, and technical support.

Customer Comments
Visit our Digital Content - Customer Comments page to see what faculty and administrators have to say about their experiences with support for Blackboard's digital content solutions.

 

 

 
 

Digital Content: e-Packs